Right of withdrawal

In the event that the signing of a contract for the purchase takes place outside the business premises, the sale is considered to be governed by Decree n. 21 of 26.03.2014 which provides the opportunity for the purchaser to exercise the right of withdrawal.

Right of withdrawal

You have the right to withdraw from the contract without giving any reason within 14 days.

The withdrawal period expires after 14 days from the day you or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (STARTGOMMA - via dei Fabbri, 8 48011 Alfonsine (RA) Italy | Tel. - Fax - email: info@startgomma.com) of its decision to terminate this contract by an unequivocal statement (eg letter sent by post, fax or email). To this end may use the form attached model withdrawal, but is not required.

In order to comply the withdrawal period it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the expiry of the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments made ​​on our behalf, including the cost of delivery (except for the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery we offer), without undue delay and in any event no later than 14 days from the day when we are informed of your decision to withdraw from this contract. Such refunds will be made using the same payment method as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, will not incur any fees as a result of such redemption.

And 'send back the goods or hand them over to us: STARTGOMMA - via dei Fabbri, 8 48011 Alfonsine (RA) Italy | Tel - Fax - email: info@startgomma.com without undue delay and in any event within 14 days from the day we announced his withdrawal from this contract. The deadline is met if you send back the goods before the expiration of the period of 14 days. Please note that the shipping costs related to returning the goods in case of withdrawal, will be borne by the customer.

In case the refund to be organized entirely by the customer, STARTGOMMA may withhold the reimbursement until the arrival of the goods is received or not the evidence that the customer has actually sent back the goods.

For more information send an e-mail to info@startgomma.com

Example of form to fill out and send only in case of withdrawal: for replacements / refunds Refunds Use the online form. It should be noted that the rule is used to communicate the right of withdrawal in qualsasi explicit form (letter, e-mail, fax) the client deems appropriate: it is no longer necessary to send a registered letter.

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